Orient Tours case study · Thishaya Ukwatta

Case study · Orient Tours · Stockholm · 2025 to 2026

Orient Tours: Social Media, Creative Direction, Campaigns and Email Marketing for a Stockholm Travel Agency

Orient Tours sells tailor-made trips to Swedish travellers who want something better than a package holiday. When I joined in July 2025, the Instagram had 341 followers, 650 views a month and almost no conversation. The work was good. The way it was shown wasn't.

I took over the whole picture: social strategy, the visual direction, every post, the newsletters, paid ads, and a full country campaign with Thai Airways and the Tourism Authority of Thailand. Here's what changed.

Social media strategy Creative direction Campaign lead Email marketing Meta & TikTok ads Reporting
+229%
Monthly views after one year, fully organic
+1,160%
Monthly interactions after one year, no ads
101,962
Views on the GoThailand campaign in 4 weeks
43
Campaign pieces delivered, 33 promised, same budget
orienttours.seStockholm, Sweden
Orient Tours post: Sista minuten resor från 3298 kr
173 viewsorienttours.se Sista minuten resor från 3298 kr
orienttours.seStockholm, SwedenReel
Orient Tours post: egypt
254 views
orienttours.seStockholm, Sweden
Orient Tours post: Why Bali? Let us show you
183 viewsorienttours.se Why Bali? Let us show you
orienttours.seStockholm, Sweden
Orient Tours post: A thousand islands, zero crowds
163 viewsorienttours.se A thousand islands, zero crowds
orienttours.seStockholm, Sweden
Orient Tours post: Malaysia's top 3 island gems
187 viewsorienttours.se Malaysia's top 3 island gems
orienttours.seStockholm, SwedenReel
Orient Tours post: lifeshort
140 views
orienttours.seStockholm, Sweden
Orient Tours post: A thousand islands, zero crowds
163 viewsorienttours.se A thousand islands, zero crowds
orienttours.seStockholm, Sweden
Orient Tours post: Find us at Torsgatan 63, Stockholm
211 viewsorienttours.se Find us at Torsgatan 63, Stockholm
orienttours.seStockholm, Sweden
Orient Tours post: Sista minuten resor från 3298 kr
173 viewsorienttours.se Sista minuten resor från 3298 kr
orienttours.seStockholm, Sweden
Orient Tours post: Why Bali? Let us show you
183 viewsorienttours.se Why Bali? Let us show you
orienttours.seStockholm, SwedenReel
Orient Tours post: villa
173 views
orienttours.seStockholm, Sweden
Orient Tours post: Why book your dream trip with Orient Tours?
197 viewsorienttours.se Why book your dream trip with Orient Tours?
orienttours.seStockholm, Sweden
Orient Tours post: Maldives + Sri Lanka. Why not both?
174 viewsorienttours.se Maldives + Sri Lanka. Why not both?
orienttours.seStockholm, SwedenReel
Orient Tours post: lifeshort
140 views
orienttours.seStockholm, Sweden
Orient Tours post: Need a break that actually heals? Swipe to discover a healing escape in Sri Lanka
209 viewsorienttours.se Need a break that actually heals? Swipe to discover a healing escape in Sri Lanka
orienttours.seStockholm, Sweden
Orient Tours post: Find us at Torsgatan 63, Stockholm
211 viewsorienttours.se Find us at Torsgatan 63, Stockholm

Posts I designed for the Orient Tours feed, with their real view counts. One hook line, a serif and sans headline pair, and the brand gold.

01Where it started

One year of organic growth

On the left is the account the day I started: 341 followers, 10 interactions in a month, 2 new followers. Posting was occasional, there was no plan, no consistent look and no way of telling what worked.

On the right is the account today. Everything I changed is marked. No ads went into the growth, only content.

How it startedJuly 2025

Orient Tours Instagram profile in July 2025 with 341 followers

How it is nowNovember 2026

Orient Tours Instagram profile today with 401 followers, new bio, story highlights and 2.8K views in 30 days
123456
1Organic followers401 today, no ads
2New bioTailor-made, since 1971
3Contact up frontEmail, address, booking links
42.8K views in 30 daysUp from 650 when I started
5Story highlightsFacts, events, charter, reviews
6The feedEvery post designed by me
  1. 1Organic followers 401 today, grown with no ads
  2. 2New bio Tailor-made, since 1971, Stockholm
  3. 3Contact up front Email, address and booking links
  4. 42.8K views in 30 days Up from 650 when I started
  5. 5Story highlights Travel facts, Events, Charterresor, Reviews
  6. 6The feed Every post designed by me in one visual system

Followers

341 → 393

+52 in one year

Views, one month

650 → 2,138

+229%

Interactions, one month

10 → 126

+1,160%

Ads behind the growth

None

100% organic

The 30 days before I started compared with August 2026, exactly one year later. Numbers from the monthly reports I kept in Notion.

02Social media growth

Views and interactions grew every month

I set up a monthly report from week one so we could see what was working and drop what wasn't. Reels and carousels with a strong first line pulled in people who had never heard of Orient Tours. By September, views were up 87% and interactions were up 353%. In October, the GoThailand campaign pushed it further.

Content views per month
Instagram, July to October 2025
01,0002,0003,0004,000Jul 2025: 1,486 views1,486JulAug 2025: 2,307 views2,307AugSep 2025: 2,780 views2,780SepOct 2025: 3,959 views3,959Oct
Interactions per month
Likes, comments, saves, shares, July to October 2025
0255075100125Jul 2025: 19 interactions19JulAug 2025: 62 interactions62AugSep 2025: 86 interactions86SepOct 2025: 117 interactions117Oct
See the monthly numbers
MonthViewsInteractionsReachProfile visitsFollowers
July 20251,4861951139341
August 20252,3076241856341
September 20252,7808635466352
October 20253,959117972105371
32.9% → 52.4%
Share of the audience in Sweden. I wrote for Swedish travellers on purpose, and the audience followed.
49.6%
Of views came from non-followers in Jul to Aug. Half the reach was brand new people.
+119.6%
Profile activity, Aug to Sep vs Jun to Jul. People started clicking through to find out more.
Instagram insights: 5,087 views from 1 Aug to 30 Sep, 43.1% from non-followers
5,087 views across August and September, 43.1% from people who didn't follow yet.
Instagram insights: profile activity up 119.6% and top content from August to September
Profile activity up 119.6%. People started tapping through to find out more.

03Strategy & creative direction

Connection first, sales second

Orient Tours had great trips, but online it had no personality. Most travel agencies in Sweden post offers and prices, so I wanted to bring something they didn't have. Instead of approaching it with a sales mind, I focused on connecting with the audience first.

Emotion first, then the trip. I wanted people to fall in love with travelling before anything else: the light on a Mauritius beach, a quiet morning in Sri Lanka, a helicopter over the archipelago. The booking follows. That's what got people following, commenting and coming back.

BeforeThe content I inherited

Orient Tours Instagram grid before: mixed videos, event photos and busy collages
  • Random clips and event photos
  • Busy collages with contact details
  • No hook, no story, no common look

AfterContent I created

Orient Tours Instagram grid after: cohesive posts with serif and sans headlines and cinematic photography
  • One hook line on every post
  • Cinematic photos, calm colour
  • Serif and sans headlines, brand gold

Made by me

I created all of the content myself. I came up with the video ideas, filmed some of it on location and in the office, designed every post and edited every reel. Nothing was outsourced.

orienttours.seStockholm, Sweden
Orient Tours post: Need a break that actually heals? Swipe to discover a healing escape in Sri Lanka
209 viewsorienttours.se Need a break that actually heals? Swipe to discover a healing escape in Sri Lanka
orienttours.seStockholm, Sweden
Orient Tours post: Sista minuten resor från 3298 kr
173 viewsorienttours.se Sista minuten resor från 3298 kr
orienttours.seStockholm, Sweden
Orient Tours post: A thousand islands, zero crowds
163 viewsorienttours.se A thousand islands, zero crowds

The headline system in action. My best post that autumn reached 1,197 views, almost double what the whole account got in the month before I started.

HOOK FIRST

One line that stops the scroll

"Need a break that actually heals?" "This is NOT a regular Egypt trip." The headline does the selling, the photo does the dreaming.

ONE SYSTEM

Same type, same gold, every time

Serif italic plus bold sans, a gold arrow for carousels, the logo in the same spot. You know it's Orient Tours before you read the name.

SWEDISH FIRST

Written for the people who book

Copy in Swedish, prices in kronor, departures from Stockholm. That's why the Swedish share of the audience went from a third to more than half.

Tools I used

Ca

Canva

Posts, carousels, stories and newsletter graphics

Ai

Adobe Illustrator

Brand graphics, icons and print

Cc

CapCut

Reels, edits, captions and sound

✦

AI image tools

Image creation, concepts and visual ideas

N

Notion

Content calendar and monthly reports

B

Brevo

Newsletter design and sending

04Campaign case study · Thai Airways × Tourism Authority of Thailand

GoThailand · €8,000 partner campaign How a swipe game reached 101,962 views in four weeks Swipa. Matcha. Flyg. The full story, from the first teaser to the final report. 4 weeks43 pieces3 platformsThai Airways × TAT Read the full campaign report →

The campaign at a glance

GoThailand: a swipe-to-win campaign

A €8,000 partner campaign with Thai Airways and the Tourism Authority of Thailand. The goal was to make Swedish travellers dream about Thailand. I ran it end to end: the strategy, the 4-week content calendar, every story, reel and post, the TikTok ads, the newsletter, a digital street poster, and the final report. The highlights are below, the full report is one click away.

The core idea was an interactive guide where you swipe through Thai destinations like a dating app, find your match, and enter to win two flights. Simple to explain, fun to share.

101,962
Total views across Instagram, Facebook and TikTok
43
Pieces delivered against 33 promised. 30% over, same budget
1,672
Accounts reached on Instagram and Facebook
131
Engagements across all platforms

Week 1 · Oct 13 to 18

The tease

"Något stort är på gång..." Mystery stories and a cinematic teaser reel.

Week 2 · Oct 20 to 24

Engagement

Official contest post, quiz stories and polls to get people playing.

Week 3 · Oct 28 to 31

Conversion

Destination reels and the newsletter, all pointing to the guide.

Week 4 · Nov 6 to 7

Final push

Countdowns, FAQs and "last call" stories to drive the last clicks.

GoThailand Instagram stories in purple and gold
Story sequence: teasers, quiz cards, FAQ and winner announcement.
GoThailand reels on phone screens
Reels: Bangkok weather hook, "Hitta din match" and the guide walkthrough.
GoThailand Instagram, Facebook and LinkedIn posts
Feed posts for Instagram, Facebook and LinkedIn.

Views by platform

TikTok
98,754
Instagram
1,925
Facebook
1,283

Halfway through, I noticed the swipe mechanic fit TikTok's 25 to 40 crowd perfectly. They swipe all day. So I moved part of the budget into TikTok ads, and that's where 97% of the views came from.

Orient Tours TikTok profile during the GoThailand campaign
The TikTok feed during the campaign.

TikTok ads

51K
Views · 33h 49m total play time · 2.3% full watch
39K
Views · 11h 58m total play time
7.9K
Views · 2h 47m total play time
GoThailand October and November content calendar
The 4-week content calendar I planned across stories, reels and posts.
Read the full campaign report (PDF) →Strategy, budget, every asset and all the results

05Email marketing

From a wall of text to a newsletter worth opening

The old newsletters were sent from Mailchimp with broken header images, typewriter headlines and long centered paragraphs. I moved everything to Brevo and designed a new template from scratch to match the brand: one story per block, strong images, a clear gold button and the same serif headlines as the feed. I wrote every issue too.

Before · 2021 to 2022
Old Orient Tours newsletter about Dubai from 2021, with a broken logo image and orange monospace headline
Old Orient Tours newsletter about a Spain property event from 2022, with broken images and red headline
  • Broken images at the top, so the first thing readers saw was an empty box
  • No hierarchy, mixed fonts and colors fighting for attention
  • Links buried in text, no real call to action

After · Newsletter collection

Designed and written by me in Brevo

Dubai & OmanEmirates partner issue

Section of the Dubai and Oman newsletter
Section of the Dubai and Oman newsletter
Section of the Dubai and Oman newsletter

Charter, car hire & helicopterSummer services issue

Section of the Charter, car hire and helicopter newsletter
Section of the Charter, car hire and helicopter newsletter
Section of the Charter, car hire and helicopter newsletter

VietnamWinter sun issue

Section of the Vietnam newsletter
Section of the Vietnam newsletter
Section of the Vietnam newsletter

One story per blockEasy to scan on a phone

Serif headlines, gold buttonsMatches the Instagram feed

Real trips with pricesEvery block leads to a booking page

06Marketing materials

Taking it outside the screen

I also designed a digital poster for the TV screen outside the Orient Tours office on Torsgatan. People walking past could scan the QR code and land straight in the Thailand guide. It's a small thing, but it made the campaign feel real in the neighbourhood.

GoThailand digital poster with QR code displayed on a TV screen
Digital street poster, "Vinn 2 flygbiljetter", with a QR code to the interactive guide.

07What I owned

One person, the whole marketing picture

Strategy
Social strategy, monthly content calendars in Notion, audience and timing research, monthly reports
Creative direction
Visual system for the feed, campaign identities, art direction for photos and reels
Content
Video ideas, filming, posts, carousels, stories, reels and captions in Swedish and English for Instagram, Facebook, TikTok and LinkedIn
Campaigns & ads
GoThailand with Thai Airways and TAT, destination campaigns, Meta and TikTok ads, tracking with TikTok pixel and GA4
Email
Moved from Mailchimp to Brevo, new branded template, campaign and partner newsletters
Print & screen
Digital posters, flyers and outdoor posters for the office and partners

Want to see the full campaign report or the monthly decks? I'm happy to walk you through them.

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Tisha Creations – Digital Design, Branding & Social Media for E-Commerce